Last updated: 17 July 2025
At Jacksons Blinds Ltd, we are committed to protecting your personal data and privacy. This policy explains what data we collect, how we use it, and your rights under UK data protection laws.
1. WHO WE ARE
Jacksons Blinds Ltd
Unit 4 Whinfield Industrial Estate
Rowlands Gill, Gateshead, NE39 1EH
Company Registration Number: 13312124
VAT Number: 377842059
Email: contact@jacksons-blinds.co.uk
Tel: 0191 432 5132
2. WHAT DATA WE COLLECT
We may collect and process the following personal data:
Name and contact details (including address, phone number, and email)
Order and service details
Measurements and property information (for fitting purposes)
Payment information (processed via secure third parties)
Device and usage data (e.g. via cookies, IP address, browsing behaviour)
3. HOW WE COLLECT YOUR DATA
We collect personal data when you:
Complete forms on our website (e.g. contact or quote requests)
Place an order in person, online, or over the phone
Interact with our employees using digital devices (e.g. phones or tablets)
Visit our website (via analytics and cookies)
4. WHY WE COLLECT YOUR DATA
We use your data to:
Process and fulfil your orders
Arrange home visits and installations
Provide customer support
Improve our website and service via analytics
Comply with our legal obligations (e.g. record-keeping, accounting)
5. LAWFUL BASIS FOR PROCESSING
We only process your data where one or more of the following applies:
To fulfil a contract with you
To comply with a legal obligation
For our legitimate interests (e.g. customer service, website performance)
We do not send marketing emails or SMS messages.
6. SHARING YOUR DATA
We do not sell your personal data.
We may share it with trusted third parties where necessary, including:
Payment processors (e.g. Takepayments, EVO Payments)
Service providers for website hosting and analytics (e.g. Google Analytics, Google Ads)
All third parties are required to comply with UK data protection laws and may only use your data to provide services to us.
7. DATA RETENTION
We retain your personal data only for as long as necessary to fulfil the purposes we collected it for, including satisfying legal, tax, or reporting requirements. Typically, this is up to 7 years for financial and order records.
8. YOUR RIGHTS
You have the right to:
Access the personal data we hold about you
Request correction of inaccurate or incomplete data
Request deletion of your data in some circumstances
Object to processing based on legitimate interests
Lodge a complaint with the Information Commissioner’s Office (ICO)
To exercise your rights, please contact us at: contact@jacksons-blinds.co.uk
9. COOKIES AND WEBSITE TRACKING
We use cookies and similar technologies to monitor website usage and improve performance. These include third-party tools like Google Analytics. You can control cookie settings through your browser.
10. CHANGES TO THIS POLICY
We may update this privacy policy from time to time. Any changes will be posted on this page with an updated revision date.